Contact Us

Contact Us – Gacha Nebula

Welcome to the Gacha Nebula Contact Us page! Whether you have a question about our latest gacha releases, need assistance with your account, or just want to chat about all things gacha, we’re here for you! We want to make it as easy as possible for you to get in touch with us, so check out the different ways to reach us below.


Get in Touch

  • Email Support: For general inquiries or customer support, please email us at

    We strive to respond to all inquiries within 24-48 hours.

  • Social Media: Connect with us on our social media platforms for news, events, and live updates!
  • Phone Support: If you’d prefer to speak with someone directly, call us at 1-800-GACHA-123. Available during office hours (9 AM – 6 PM PST, Monday to Friday).

Frequently Asked Questions (FAQ)

Before you reach out, you might find your answer here:

  • How do I participate in the latest gacha event?
    Check our homepage for the latest event details and instructions.
  • Can I request a refund for in-game purchases?
    Please review our refund policy in the Terms and Conditions page.
  • What types of gacha content do you offer?
    We offer a variety of rare items, limited-edition collectibles, and exciting in-game experiences.

Response Time & Availability

We value your time! Please note that responses are typically sent within 24-48 hours during business days. For urgent matters, we recommend contacting us through live chat or social media.


Your Privacy Matters

Your privacy is important to us. Rest assured that any personal information you provide will be kept secure and used only to assist with your inquiry. For more details, please review our Privacy Policy.


Need Help Fast? Try Live Chat!

If you need instant assistance, we offer live chat support. Look for the Live Chat button at the bottom of your screen. We’re here to help with anything from gacha tips to technical issues.


Final Thoughts

At Gacha Nebula, we want your experience to be out of this world! Feel free to reach out if you have any questions, feedback, or if you just want to share your love for all things gacha. We can’t wait to hear from you!